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Certification Page

PAGE FOR END CUSTOMERS

As the largest and most influential association for technology service and support professionals in the world, AFSMI’s “Excellence in Service Operations (ESO)” certification allows technology buyers to purchase with confidence from technology vendors that meet world class service and support operations capabilities.  The ESO certification process is a 3rd Party independent and objective assessment of a company’s service/support operations performance as measured against rigorous best practice endorsed by AFSMI and more than 50 industry leading companies.

Certified companies are qualified to deliver best practices in technical support operations that can result in superior customer service. 

Technology buyers and users will receive more and faster value from their technology investments, with companies that are AFSMI “Excellence in Service Operations” certified.