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Industry News Worldwide

News Makers

 

AIM Technology Promotes Exec to VP, Product Management
AIM Technology, a provider of performance management software solutions for contact centers and service organizations, announced that Michael Smitheman has been promoted to vice president of product management. Smitheman has worked in the business intelligence industry for over 10 years, putting analytics and reporting systems in place for customers in Europe, the Middle East, and the U.S. He began his professional career as a consultant at Seagate Software in the U.K., where he mastered the ground-breaking Holos BI platform. Smitheman joined AIM Technology in 2000 as a systems consultant and project manager. Visit www.aimtechnology.com.

Presstek Europe Appoints Director, Sales and Operations
Presstek, Inc., a manufacturer and marketer of digital offset printing business solutions, announced the appointment of Raymond Hillhouse to the position of director of sales and operations, Presstek Europe. He will be responsible for the company’s sales and marketing, as well as Presstek Europe’s U.K. operations. He has served in various sales and management positions at ABDick U.K. and Presstek Europe for the past 22 years, most recently as Presstek Europe’s sales and marketing director. Hillhouse joined the company as an engineer, but the majority of his experience has involved product management, marketing, and sales. Visit www.presstek.com.

Brainware, Inc. Hires Director, Analyst & Media Relations
Brainware, Inc., a provider of solutions to automate high-volume document processing and data extraction, announced that Yegor Kuznetsov has joined the company as director of analyst and media relations. Kuznetsov will work with key industry analysts, editors, and reporters to promote awareness of Brainware’s approach to data and document capture and processing. A seasoned media professional, Kuznetsov has over 20 years of diverse communications experience. He was previously a senior associate at Strategic Communications Group, a high-tech public relations firm, and has also held senior communications positions at WebSurveyor (now Vovici) and Stratagem Marketing (subsequently acquired by WebSurveyor). Visit www.brainware.com.

 

Technology/Industry News

 

M2 Digital Takes Digital Highway with Tesseract Service Centre 4.2
M2 Digital, a U.K. supplier of multifunctional digital print and color reproduction devices and services, announced that it has moved to Tesseract’s Service Centre 4.2 browser-based service management system to help underpin the company’s rapid expansion. Tesseract’s software system will play a key role in supporting new initiatives within the organization, including new offices being opened at several locations in 2007. Three primary benefits are anticipated from moving to Tesseract’s Service Centre 4.2: improved meter reading in order to correctly audit customer usage and advise on correct solutions, a more efficient invoicing system, and better communications for customers and services engineers. More information is available at www.tesseract.co.uk.

U.K. Hospital Implements Moonwalk Software
Moonwalk Inc., Australian developer of all-inclusive data protection and management software, announced that the Luton and Dunstable Hospital NHS Foundation Trust (the L&D), in Luton, U.K., has deployed Moonwalk software as an information management solution for their Novell Netware environment. Moonwalk software is designed to proactively manage the migration, copying, and movement of data throughout the network and minimize risk by providing disaster recovery capabilities. The L&D Hospital is a mid-size general hospital that provides a comprehensive range of medical and surgical services for more than 300,000 people in Luton, Bedfordshire, Hertfordshire, and parts of Buckinghamshire, and it is projected to expand to serve 500,000 patients over the next 10 years. Implementing the Moonwalk technology is part of efforts to provide the L&D with a greatly enhanced, unified approach to data management today and a framework for ongoing improvement in the future through extensive scalability. More information can be found at www.ldh.nhs.uk or www.moonwalkinc.com.

Ericom Deployed at Latin America IT Distributor
Ericom Software, a provider of enterprisewide application access solutions, announced that its flagship product, PowerTerm WebConnect--the alternative to Citrix--has been selected by INTCOMEX. A distributor of computer hardware in Latin America and the Caribbean, INTCOMEX selected Ericom’s PowerTerm WebConnect to provide users spread across the company’s 13 locations with secure remote access to centralized ERP systems applications. In addition to remote access, PowerTerm WebConnect also enables INTCOMEX to provide remote IT assistance to the organization’s 1,300 users in order to ease the IT workload. Visit www.ericom.com for further details.

 

Industry Achievements

 

Frost & Sullivan Recognizes Top 3PL Companies
Global growth consulting company Frost & Sullivan recently hosted its 2nd annual ASEAN 4 Logistics Awards in Singapore. Based on voice-of-the-customer research, the awards aim to recognize best practices and outstanding performance by third-party logistics services providers in Indonesia, Malaysia, Singapore, and Thailand. Two homegrown Singaporean companies were honored at the awards banquet. Keppel Logistics was awarded the Best Retail Logistics Service Provider (Singapore). YCH Group was presented with two awards, Best IT/Electronics Logistics Service Provider (Singapore) and Best Domestic Logistics Service Provider (Singapore). The Frost & Sullivan 2007 ASEAN 4 Logistics Awards is supported by the Singapore Economic Development Board, Supply Chain Asia, and The Logistics Institute - Asia Pacific, and Aspect Software is the sponsor for the awards. Visit www.edb.com for more information.

iCIMS CEO Honored by Ernst & Young
Software-as-a-service provider iCIMS announced that CEO Colin Day was awarded the 2007 Ernst & Young Entrepreneur of the Year award in the category of Information Technology Software. The Entrepreneur of the Year award honors excellence in innovation among entrepreneurs who have created and sustained successful, growing business ventures. Day joins distinguished past winners of the award, including Michael Dell of Dell, Inc., John Mackey of Whole Foods, and Pierre Omidyar of eBay, Inc. iCIMS focuses on solving corporate business issues through the implementation of easy-to-use Web-based software solutions. For further details, visit www.icims.com.

CenterBeam Names PointClear Partner of the Year
Sales and marketing strategies firm PointClear, LLC announced that it has been named 2006 Partner of the Year by CenterBeam, a provider of outsourced IT services. This is the fourth consecutive year that PointClear has achieved the distinction. PointClear provides sales and marketing strategies, including database marketing services, that are designed to enable organizations to generate greater revenue from their direct marketing campaigns while adding efficiency to lead-management functions. PointClear’s marketing strategies and tactics delivered 25 percent of new customers, 55 percent of closed business, and a 10:1 ROI for CenterBeam in 2006. PointClear’s sales and database marketing services drive revenue by helping CenterBeam to identify and target its higher value sales prospects--those companies most likely to outsource their IT services.Visit www.centerbeam.com or www.pointclear.com for more details.

deCarta Receives the Nucleus Research Technology ROI Award
InvisibleCRM, the technology provider of tools engineered to bridge the gap between enterprise and personal productivity applications, announced that IT research and advisory services provider Nucleus Research has selected InvisibleCRM customer deCarta as a 2007 Technology ROI Award winner. deCarta achieved a 5,653 percent return on investment, Nucleus Research determined, by implementing InvisibleCRM’s SalesDesktop, a, MS Outlook integration for Salesforce. deCarta implemented InvisibleCRM in response to the challenge they experienced in getting users to adopt their CRM system instead of staying with their desktop systems. By “invisibly” synchronizing the MS Outlook and desktop with the Web-based CRM, InvisibleCRM effectively bridged that gap. As a result, deCarta dramatically increased user productivity and adoption, improved data quality, and raised the visibility of their sales operations. For more information, visit www.NucleusResearch.com.

 

New Products & Services

 

The TAS Group Launches Dealmaker QuickStart for Oracle’s Siebel CRM
The TAS Group, a worldwide provider of sales effectiveness solutions, announced Dealmaker QuickStart for Siebel CRM (QSS), a software toolkit to accelerate the integration of Dealmaker with Oracle’s Siebel CRM. Using the prepackaged integration utilities, organizations that use Siebel CRM can now set up Dealmaker and quickly configure the technical conversation between Dealmaker and Siebel to deploy a sales effectiveness application that is both fast and secure. When Dealmaker is integrated with Siebel, sales organizations can see increased user adoption through faster application response time and intuitive user interface, increased sales effectiveness through in-built Target Account Selling methodology, increased return on CRM and sales training investments, and increased sales forecast accuracy. More information can be found at www.thetasgroup.com.

Ventyx Unveils Asset Suite 6.0
Service delivery management solutions provider Ventyx announced the general availability of the newest release of its enterprise asset management (EAM) solution, Asset Suite. Release 6.0 of Asset Suite delivers key enhancements to its feature set for managing work and assets, safety and compliance, and the maintenance supply chain for clients in asset-intensive industries. Through a new release of its services-oriented Foundation Architecture, the solution also provides enhanced flexibility for easily tailoring its features and navigation to the unique needs of specific organizations and a more diverse set of users. Among the numerous enhancements to Asset Suite 6.0 are new features in the key areas of work management, supply chain management, library of tailored pages, Web service catalog, usability, and internationalization. For more information, visit www.ventyx.com.

Sales Opportunity Tracking without Sales Staff Input
Market2Lead, a provider of software-as-a-service B2B automated marketing solutions designed to accelerate demand and revenue growth, announced a new feature in the Summer 2007 release of Market2Lead on-demand marketing automation software designed to provide automatic opportunity stage tracking by mining contact marketing activities. The opportunity tracking function is developed to allow marketers to generate accurate ROI data for marketing campaigns, regardless of the actions of sales representatives. Market2Lead’s Summer 2007 release also includes many other new features, including greater control over how data from campaigns is stored in sales force automation systems. More information is available at www.market2lead.com.

Valtech Offers OnDemand Services
Valtech, a software and product development solutions provider focused on helping clients achieve and sustain business agility, announced the development of its OnDemand services. The software was developed in response to the issue of increasing commoditization of products and services that has created a backlog of work requiring critical software enablement, further taxing already overworked IT teams. The complexity of the backlog items makes it impossible to rely on traditional staff augmentation models. Valtech offers three modular OnDemand services--Software OnDemand, ValueStream OnDemand, and Performance OnDemand--that can be used separately or in concert to help ignite and fuel organizational transformation. For more information, visit www.Valtech.com.