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News

Contact:
Denise Villamil
AFSMI
(408) 354-7136 x210
dvillamil@afsmi.com

AFSMI Corporate Membership Expands
Latest Corporate Members Include Olympus and De La Rue

SAN DIEGO, March 13, 2008 – Signaling growing support for its new corporate membership program, the Association for Services Management International (AFSMI) today announced the addition of new corporate members De La Rue Cash Systems and Olympus.

“AFSMI continues to attract the best and brightest companies in technology-related services, from field service, to customer support and professional services. Combined with our unprecedented global expansion, this signals a new era in the services management industry,” said J.B. Wood, president and CEO, AFSMI.

De La Rue is the world’s largest commercial security printer and papermaker, and is a leading provider of cash handling equipment and software solutions to banks and retailers worldwide. De La Rue employs over 6,000 people across 31 countries and is a member of the FTSE 250. The company is listed on the London Stock Exchange under the symbol DLAR.

Olympus is the globally recognized precision technology leader creating innovative opto-digital solutions in healthcare, life science and consumer electronics products. Olympus serves healthcare and commercial laboratory markets with integrated product solutions and financial, educational and consulting services that help customers to efficiently, reliably and more easily achieve exceptional results. Olympus develops breakthrough technologies with revolutionary product design and functionality for the consumer and professional photography markets, and also is the leader in gastrointestinal endoscopy and clinical and educational microscopes.

“Providing thought leadership on compelling business strategies that help service organizations to deliver more value for their customers is our sole focus.  Last year we completely revamped our corporate membership program to include a dynamic benchmark of industry performance metrics and a research agenda that addresses the biggest issues facing service executives today.  I am extremely pleased that world-class companies like De La Rue and Olympus are recognizing the unique value we offer our corporate members,” said Wood.

AFSMI Corporate Membership addresses the three main aspects driving the vitality and growth of a services organization; research and insights from the industry’s top thinkers on service trends and strategies, guidelines and best practices to optimize the efficiency and effectiveness of service delivery, and a broad range of education, training and certification programs that enable the entire organization to move forward to the next level. Corporate Membership covers all employees in the services organization an includes annual subscriptions to the AFSMI Newsline and Sbusiness journal, passes for AFSMI conferences and events and access to members-only research posted on the AFSMI Web site.

About AFSMI
Founded in 1975, the Association for Services Management International (AFSMI) is the global leader in helping service professionals and field services organizations deliver more value for their customers.  AFSMI members range from major Global 2000 companies to smaller, regional players and individual service professionals.  AFSMI is internationally recognized for its 30 years of experience delivering service industry research, training and education programs, and industry events.  AFSMI is a member of a global network of associations that includes the Service & Support Professionals Association (SSPA) and the Technology Professional Services Association (TPSA) and the Service Research & Innovation Initiative (SRII).  For more information, or to join AFSMI, visit www.afsmi.com.

 

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